Privacy Policy

Who We Are

Solutions IT ("we", "us", or "our") is a technology services company based in Casselman, Ontario, Canada. We provide IT support, managed services, and device repair to individuals and businesses across Eastern Ontario.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at solutionsit.services or contact us for services.

Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and any details you share when submitting our contact form or requesting a quote.

We may also collect technical information automatically when you visit our site, such as your IP address, browser type, pages visited, and time spent on the site. This information is used solely to improve our website and services.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide IT services, send service-related communications, and improve our website.

We do not sell, rent, or trade your personal information to third parties. We will never share your information with marketers or advertisers without your explicit consent.

Contact Forms

When you submit a message through our contact form, the information you provide (name, email, phone, and message) is sent to our team so we can follow up with you. This data is stored securely and used only to respond to your request.

We retain contact form submissions for a reasonable period to maintain a record of our communications. You may request deletion of your submission at any time by contacting us.

Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site.

You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site, but will not prevent you from accessing our content.

Third-Party Services

We may use third-party tools such as analytics services to understand website traffic. These services may collect anonymised data about your visit in accordance with their own privacy policies.

We are not responsible for the privacy practices of third-party websites linked from our site. We encourage you to review their privacy policies before providing any personal information.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you believe your information has been compromised.

Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information held by us.

To exercise any of these rights, please contact us at [email protected] or by phone at 613-907-6672. We will respond to your request within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: